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Frequently Asked Questions

Can I still charge without being connected to Wi-Fi?

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Yes. When you bought the EV charger, the default charging method is direct charging, which means you can charge without Wi-Fi. If you have connected the EV charger but want to switch back to direct charging mode, you can remove the Wi-Fi connection by resetting the network. Go to the Device List by tapping the three-line icon on the top left corner of the App interface, find your device and tap the […] icon, choose [Reset Network] and then [Confirm]. Under the scenario when you need to adjust the charging current or schedule the charging time while Wi-Fi network is not available, you can use hotspot control to start a single charging session. First of all you will need to connect to the EV charger's hotspot. Once the hotspot is connected, open the App, tap [Use]—[Charge], then you can start charging and make adjustments in charging speed and time as needed. Please see the link for the video instruction: www.youtube.com/watch?v=uoKdPTvVdYM

I have connected the EV charger to my home Wi-Fi, but can I start charging without the App?

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Can I share my charger with friends?

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Where can I access my monthly charging history?

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Can I use the EV charger outdoor?

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Video Tutorials

Flex-AC: How to Share Your Device

Flex-AC: How to Share Your Device

Flex-AC: How to Unbind the Device

Flex-AC: How to Unbind the Device

E3600LFP: How to connect E3600LFP and EP3000-48V

E3600LFP: How to connect E3600LFP and EP3000-48V

Flex-AC: Charging by Hotspot control

Flex-AC: Charging by Hotspot control

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